Privacy Policy

Swasti Eco Cottages (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our restaurant, use our website https://baliswasti.com/, or purchase our products and services.

We may collect the following categories of information:

Personal information

• Name, email address, and phone number.
• Information provided during reservations, catering orders, or event bookings.

Technical and usage data

• IP address, browser type, operating system, and device information.
• How you interact with our website (pages visited, clicks, time spent).
• Cookies and similar tracking technologies.

Marketing and communication data

Your preferences for receiving promotional emails, SMS, or newsletters. Responses to surveys, feedback, or reviews.

We use the information we collect to:

• Process reservations, orders, event bookings, and payments.
• Communicate with you regarding your bookings, inquiries, or customer support requests.
• Deliver the products and services you have requested.
• Improve our website, services, and overall customer experience by understanding how visitors use our site.
• Personalize your experience and provide content relevant to your interests.
• Send promotional emails, newsletters, or special offers where you have chosen to receive them.
• Respond to feedback, surveys, and reviews to improve our services.
• Detect, prevent, and address fraud, security risks, or technical issues.
• Comply with applicable legal obligations and enforce our terms and policies.

We use cookies to collect information and improve your experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but this may affect your ability to use certain features of our website.

We may use third-party service providers to assist us in operating our website, conducting our business, or servicing you. These third parties have access to your information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

We implement a variety of security measures to protect your personal information. These measures include secure server environments, encryption, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Access the personal information we hold about you, request corrections or updates to your personal information, withdraw your consent for us to process your personal information, request the deletion of your personal information. To exercise these rights, please contact us.

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us.